Shipping is always free and generally sent through USPS. Please allow for 5-7 business days for your product to arrive. If you don't see it after a week, send us an email and track it down for you!
We believe in a lifetime guarantee on all of our products. We want these Strömma products to last a lifetime and we'll do everything we can to make sure they do! We focus on repairs and alterations as needed, but if that doesn't seem to do the trick, we will replace the product you purchased for free. You cover the shipping and we'll cover everything else!